Casino / App
These legal terms govern how 99ni operates and what you can expect when you access the platform. Your eligibility to use this site depends on your local law and the region you are accessing from.
Access to 99ni and its catalog of games — including titles from Bigtime Gaming, Microgaming, Joker and Spadegaming — is subject to the laws of the jurisdiction you access from. We do not represent that all content or services described on this site are available in every location. Where local law restricts or prohibits online gaming activity, you are responsible for complying with those rules before proceeding. When you open an account and use wallet options such as bKash, Nagad or Rocket to move funds, those transactions are processed under the conditions published at the time of your transaction. We do not override your local payment provider's own terms. Your use of a supported local wallet to fund an account does not constitute a waiver of any applicable law. We update these legal terms when our operating conditions change. The version shown on this page is the current version. If a section of these terms conflicts with your local law, that section does not grant you rights beyond what your law permits. For questions about which terms apply to your specific situation, contact our support team through the route shown in your signed-in account area.
Not every part of the platform falls under the same policy rules. Understanding which section of the policy applies to your situation helps you raise the right question with support and get a faster resolution.
Rules about account creation, login, session management and eligibility apply here. Access depends on your local law and the region you register from. We do not extend account access to regions where local law prohibits it.
Deposits and withdrawals processed through bKash, Nagad or Rocket fall under the transaction section of our terms. Limits, verification steps and any applicable conditions are shown in the wallet area of your signed-in account.
Game content provided through studios such as Bigtime Gaming, Microgaming, Joker and Spadegaming is governed by our content terms. We do not fabricate availability — if a title appears in the lobby, it is there; if it does not appear, it is not currently active.
Payment providers like bKash, Nagad and Rocket each operate under their own terms. We carry no legal responsibility for conditions set by those third-party services. Review your payment provider's terms separately before initiating a transfer.
You have concrete options when it comes to how your information is held and used. The account settings area is the starting point for most of these actions. From there you can review the transaction records tied to your wallet, including any bKash, Nagad or Rocket activity. If any detail in your account profile is incorrect — name, contact address or linked wallet — you can submit a correction request directly through the account page. We do not change account details without a verified request from the registered holder. If you have a question about how a specific policy clause applies to your situation, you can raise it through our support channel and reference the section in question. We aim to respond through the route you use to contact us. If you want to request changes to how your account data is held or used, that request follows the same support route and is handled in line with the current version of these terms.
Open the transaction history in your signed-in account to see all wallet activity, including any bKash, Nagad or Rocket transfers. The record shown there is the authoritative log for your account.
Submit a correction through the account settings page if any registered detail is wrong. We verify the request before making changes. Do not share account credentials when raising a correction.
If a term is unclear, contact support and cite the specific section you are asking about. We address policy questions through the same support route you use for account help.
For any changes beyond a simple correction — including data handling preferences — submit a written request via support. We handle these in line with the terms in effect at the time of your request.
If any part of these legal terms raises a question about your specific account or transaction, use the contact routes below. We only name channels that are visibly published inside the platform — we do not invent contact details or operating commitments that are not shown there.
Open the support section inside your signed-in account to submit a policy or account-related query. This is the primary route for anything that requires verification of your account identity before we can respond.
The live chat option is accessible from the account area when it is shown as available. Use it to ask about policy scope, account access conditions or to flag a concern that needs a quicker response.
For written records of a policy question or a formal request, use the email address published on the contact page of the platform. Requests sent by email are handled in the same order as other support queries.
We keep account and transaction data only for as long as it is needed to run your account and meet the obligations set out in our terms. Cookies used on this site are documented in our cookie notice, accessible from the footer of every page. Your account is secured through the login credentials you set at registration — we do not store payment PINs for bKash, Nagad or Rocket, which are handled entirely by those providers. If you believe your account has been accessed without your permission, contact support immediately using the route shown in your signed-in account area.
Account records and transaction logs are held for the period required by our operating terms. We do not keep data beyond what is needed to run your account and respond to any disputes that arise from it.
We use cookies to maintain your session and remember account preferences. The full cookie notice is published in the site footer. You can adjust browser cookie settings, though some account functions may not work without session cookies.
Your account password is the key to your session. We do not ask for it by chat or email. If support ever needs to verify your identity, we use the verification steps shown inside the account area, not a request for your password.
When we update these terms, we update the version on this page. We do not send advance notice through bKash, Nagad or Rocket — check this page directly if you want to review the current version before a transaction.
These questions cover what real account holders ask about policy scope, user rights and how to raise concerns. If your question is not covered here, contact us through the support route in your signed-in account.
Yes. Your ability to access and use the platform depends on the laws of the region you are in. We do not override local law. If your jurisdiction restricts or prohibits online gaming, you are responsible for verifying your eligibility before creating or using an account.
These terms cover account access, transactions processed through wallet options like bKash, Nagad and Rocket, game content available in the lobby, and our data handling practices. Third-party services — including your payment provider — are governed by their own separate terms.
Open the account settings page while signed in and submit a correction request there. We verify the request against your registered details before making any change. Do not share your password or wallet PIN when submitting this kind of request.
Yes. Submit a written request through the email contact or the support channel published on the platform. We handle these requests in line with the version of the terms in effect at the time you submit, and we respond through the same route you use to contact us.
Your chosen local wallet does not change the platform terms that apply to your account. However, each payment provider — bKash, Nagad, Rocket — has its own separate terms for fund transfers. Review those independently before initiating a deposit or withdrawal.
The current version is always shown on this page. We update it when operating conditions change. We do not send notifications through payment apps. Check this page directly before any significant account activity if you want to confirm the latest version applies.