Casino / App
At 99ni, we are clear about what data we collect when you access the platform, how we use it to keep your account running, and what choices you have over it. Access to 99ni and the rights described here depend on your local law and eligible regions.
This policy describes how 99ni collects, uses and stores information when you interact with the platform — including when you open an account, move money through bKash, Nagad or Rocket, browse the game lobby, or contact our support team. We collect information you provide directly: your account registration details, wallet identifiers linked to bKash, Nagad or Rocket transactions, and any messages you send through our support channels. We also collect data automatically as you navigate — page views, session timing, device type and browser version — to keep the platform stable and the lobby experience consistent across your visits. We do not sell your personal data to third parties. Where we share data with payment processors or game content studios, we do so only to the extent needed to complete a transaction or deliver game content to your screen. Your data is stored and processed in line with the purposes set out here. This policy applies to all accounts regardless of whether you access the platform on a mobile browser or desktop. The scope of your rights under this policy may vary depending on local law and the eligible region from which you access 99ni.
Understanding the boundaries of this privacy policy helps you know exactly which parts of your 99ni experience it governs and where separate terms or third-party rules take over.
This policy fully covers data collected when you register, log in or update your 99ni account details. The fields you fill in — email, wallet identifier, contact preference — are all governed here. Eligibility to hold an account depends on local law and your eligible region.
When you move funds through bKash, Nagad or Rocket, the transaction record on the 99ni side falls within this policy. The payment processor's own privacy rules apply to their side of the transfer; we do not control what data they hold independently.
Data generated when you browse the game lobby — which categories you open, how long you spend on a title, which studio filter you use — is collected under this policy to personalise your lobby view and keep navigation consistent across sessions.
Links to external sites, studio game engines from Bigtime Gaming, Microgaming, Joker or Spadegaming, and any services outside the 99ni domain operate under their own privacy terms. We are not responsible for data practices on those external platforms.
You have practical choices over the personal data 99ni holds for your account. To review what we hold, open the account settings page and check the profile and wallet sections — the details stored against your account are shown there. If any information is incorrect, you can update it directly from the account settings fields; for changes that cannot be made through the interface, contact our support team through the published support route and we will correct it within a reasonable period. You can ask us what data we hold, request that we restrict how we use it, or ask us to delete your account data — subject to any legal or regulatory retention requirements that apply in your eligible region. Send any such request through the support contact route listed on this site. We will confirm receipt and respond with the next steps. The rights available to you may depend on local law where you access 99ni.
Open the account settings page to see the profile and wallet data stored against your login. The fields shown there reflect what we currently hold.
Update contact or wallet details directly in account settings. For any field you cannot edit yourself, reach out through our published support route and we will make the correction.
If you want to know exactly what data we process or why, send your question through the support contact route on this site. We will respond clearly and without delay.
You can request deletion of your account data. We will act on the request subject to any retention obligations under local law and your eligible region's requirements.
If you have a question about how 99ni handles your data, or you want to exercise any of the rights described in this policy, use one of the contact routes published on this site. We do not list operating hours or response-time commitments here that we have not verified.
Open the chat window from any page on the site to send a privacy or data question directly to our support team.
Send your data request or policy question to the support email address shown in the contact section of this site.
The account help section of the site contains step-by-step paths for common data and access questions before you need to contact the team.
We apply consistent practices across data storage, cookie use and account access to keep your information handled correctly throughout your time on the platform.
We use cookies to keep your session active, remember your lobby preferences and measure which parts of the site you visit. You can manage cookie settings through your browser. Disabling certain cookies may affect how some lobby features load on your device.
Your 99ni account is protected by login credentials you set at registration. We do not share your password with any third party. If you believe your account has been accessed without your permission, contact support through the published route immediately.
We keep your account data for as long as your account remains active and for the period required by any legal or regulatory obligation in your eligible region. When retention is no longer required, we delete or anonymise the data.
When we update this privacy policy, we will post the revised version on this page with the date it takes effect. Continuing to use 99ni after a policy update means you have seen the revised terms. You can always check this page for the current version.
These questions cover what Bangladesh players most often ask about data rights, information and how to contact us on privacy matters.
We collect the details you enter at registration — your email address, the wallet identifier you link for bKash, Nagad or Rocket transactions, and your contact preference. We also collect session and device data automatically as you browse the lobby.
We share data only where it is needed to complete a service — for example, passing wallet identifiers to a payment processor for a bKash or Nagad transaction, or delivering game content from a studio like Bigtime Gaming. We do not sell personal data.
Open the account settings page on the site. Your profile and wallet details are displayed there. For a full data summary beyond what the settings page shows, send a request through our published support contact route.
Yes. Send a deletion request through the support contact route listed on this site. We will process the request subject to any retention obligations under local law and the requirements of your eligible region.
Cookies keep your session active, save your lobby filter preferences and help us understand which sections of the site you visit most. You control cookie settings through your browser. Blocking some cookies may affect how lobby pages load on your mobile device.
Use the live chat window, the support email address or the account help section — all published on this site. State that your question is about privacy or data use and our team will route it to the right person and respond with next steps.